In compliance with the provisions of Article 10 of Act 34, of 11 July 2002, on Information Society and Electronic Commerce Services, we hereby provide you with general information about this website:
Company name: Cram Sabaters. S. L.
Adress: Carrer de Girona, 6 Principal. 08010 Barcelona
Telephone number: 932 954 053
Companies registry: Companies registry entry data
INTELLECTUAL AND INDUSTRIAL PROPERTY
All the contents, names, brands and databases accessible from www.bonvent.cat belong to Cram Sabaters, S.L. (the owner) and are subject to its intellectual and industrial property rights as well as third party’s owners.
Under no circumstances the access to www.bonvent.cat implies any type of renunciation, total or partial transfer of the aforementioned rights, no transfer of any right of use, alteration, exploitation, reproduction, distribution or public communication on the contents or industrial property goods without previous authorization given by the aforementioned company or by third party’s owners, except for the rights to watch and carry out copies for users’ personal use. Furthermore, the users will have to comply with the principles of good faith as well as the current legislation.
BASIC INFORMATION ON DATA PROTECTION
Data controller: Cram Sabaters, S. L.
Purpose: Customer management
Legal grounds: Provision of a service
Recipients: Personal data shall not be transferred to third parties
Rights: Rights of access, rectification, objection, erasure, restriction of processing and data portability, and the right not to be subject to individual decision-making.
ADDITIONAL INFORMATION ON DATA PROTECTION
Responsable: Cram Sabaters, S. L.
Adress: c/ Girona, 6. Pral. 08010 Barcelona
Telephone number: (+34) 932 954 053
For what purpose do you process my personal data?
At Cram Sabaters, S.L., we process the data you provide with a view to offering you our company’s commercial services.
For how long do you keep my data?
In accordance with the regulations concerning data protection, we will keep your personal data as long as is necessary for the purpose for which it is processed.
Who will receive my personal data?
Your personal data will not be transferred to third parties, unless there is a legal obligation to do so.
What are my rights?
You may exercise your right to access your personal data, request the rectification of any incorrect data or request that your data be erased when it is no longer necessary for the purpose for which it was collected.
You have the right to withdraw your consent at any time, without it retroactively affecting the processing of your personal data carried out up to that time.
You can exercise your rights by writing to c/ Argenteria, 41. Baixos. 08003 Barcelona, or by sending an email to email@example.com, along with a copy of your identify document.
In the event that you do not receive a satisfactory response, you may file a complaint or obtain more information on the subject by writing to the Spanish Data Protection Agency at Calle Jorge Juan 6, Madrid.
THIRD PARTY GOOGLE’S POLICY
It can be viewed on the following link: Third party Google’s policy
The www.bonvent.cat website owner is not accountable for the links’ contents located in this website, according to the LSSICE’s article 17.
Applicable law and jurisdiction. Any relation between customer/user and www.bonvent.cat will be managed by the Spanish legislation.
RELEASE OF DATA
Services contractors of www.bonvent.cat authorize the publication of their names in our customers’ list and to show the results obtained. The contracting of the services shown in the website means, for the contractors, the fully acceptance of the conditions exposed in this Legal Note.
USER AND RESPONSIBILITIES
Browsing, access and usage of Cram Sabaters, S.L.’s website confers the status of user. Therefore, such status implies, derived from the browsing of Cram Sabaters, S.L., the acceptance of all the conditions of use set for herein, without prejudice to the application of the corresponding obligatory compliance legislation.
• The veracity and legality of the information provided by the user on the forms given by Cram Sabaters, S.L., which are employed to have access to the services offered by the web.
• The usage of information, services and data offered by Cram Sabaters, S.L., opposed to these terms and conditions, the Law, morals, good manners or public order, or any other manner could pose a threat to third parties’ rights as well as the website’s good functioning.
LINKS POLICY AND LIABILITY EXCLUSIONS
Cram Sabaters, S.L. will not be accountable for the content of the websites accessed by users through links located in Cram Sabaters, S.L.’s website. Moreover, Cram Sabaters, S.L. will not neither examine nor control other websites’ contents. Likewise, Cram Sabaters, S.L. will not guarantee any technical responsibility, accuracy, veracity and legality of unrelated websites accessed by links. Cram Sabaters, S.L. declares it has adopted all the necessary measures in order to avoid any damage on the users of its website, derived from the browsing of Cram Sabaters, S.L.’s website. Consequently, Cram Sabaters, S.L. is not accountable, under no circumstances, for any browsing damage the users could experience.
APPLICABLE LAW AND JURISDICTION
All relationships between the customer/user and www.bonvent.cat shall be governed by Spanish legislation.
These general terms of business apply to all commercial transactions carried out on our virtual store, www.bonvent.cat (hereinafter Bon Vent).
Bon Vent is a business unit owned by Cram Sabaters, S.L., with Fiscal Identification No. B62032354 and registered office at c/Girona, 6. Pral. 08010 Barcelona. Customers can contact us by writing to the registered office, by emailing firstname.lastname@example.org or by calling (+34) 932 954 053.
The products sold by Bon Vent through www.bonvent.cat are exclusively for end consumers. Our e-commerce is aimed at end consumers only. The products sold by Bon Vent are articles related to hand crafted home accessories and personal accessories.
CONTENT AND INFORMATION PROVIDED ON THE WEBSITE
Bon Vent reserves the right to modify the range of products for sale on the website (including products, prices, promotions and other commercial and service-related conditions) at any time. Bon Vent makes every effort within its means to ensure that the information on the website is as truthful and free from typographical errors as possible. In the event that such an error occurs, always unintentionally, it shall be corrected immediately. If a typographical error occurs in any of the prices shown and a customer has made a purchase based on said error, Bon Vent shall notify the customer of said error and the customer shall have the right to cancel his or her purchase without any cost.
The Bon Vent website may, at times, show provisional information about certain products. In the event that the information provided does not correspond to the characteristics of the product, the customer shall have the right to cancel his or her purchase without any cost.
To make a purchase, you can send us your order by the following means:
• Online through the “shopping cart”
• Sending an email to email@example.com
Current prices contained in the website at the time of placing the order will apply.
The prices of products displayed on the website Bon Vent included the Value Added Tax (VAT) of 21%.
METHOD OF PAYMENT
Payment via credit card or debit card. Visa, Visa Debit, Visa Electron, Mastercard, Bizum. The customer can choose to pay by credit card or debit card, so that the operation is confirmed at the time the order is placed.
Payment by PayPal. Customers may choose payment through PayPal at the time of purchase, so that the operation is confirmed when the order is placed.
Payment by bank transfer.
The customer must make a bank transfer for the total transaction to the account specified by the seller. A maximum period of seven working days is set to run from receipt of order to receive the amount. If after this period the transfer is not done effectively, the order will be canceled automatically and the contract shall be considered resolved. The customer must give the following transfer data:
• Invoice address if different from the shipping address, city, province and phone number
• Order number automatically assigned by the system to compete the process
• Report as transfered, Cram Sabaters, S.L.
SHIPPING CHARGES, DELIVERY AND TRANSPORTATION
Iberian Peninsula and Balearic Islands: 15€.
European countries: 40€
Andorra, Germany, France, Italy, United Kingdom, Austria, Belgium, Denmark, Slovak Republic, Slovenia Republic, Holland, Luxembourg, Netherlands, Poland, Czech Republic, Switzerland.
If your country is not listed, please contact us at firstname.lastname@example.org and we’ll assist you with your order.
We do not ship to the Canary Islands, Ceuta and Gibraltar.
Some of our articles, due to their characteristics or delicacy, may require special transport conditions. In this case, the article will clearly indicate the need to request a transport estimate according to the destination, leaving it outside the general shipping conditions indicated in this paragraph.
Time of delivery:
Iberian Peninsula and Balearic Islands: your Bon Vent purchase will arrive 3-5 working days after the purchase date, except on occasions such as Easter, Christmas and public holidays.
Rest of the available countries: depending on the destination, orders will take between 4 and 10 working days to arrive except on occasions such as Barcelona public holidays or destination public holidays.
Before confirming your order you will be informed about some shipping and delivery times, recent guideliens which apply to your specific order. However, both may vary depending on the specific circumstances of each order. In particular:
• Transport times can be altered by extraordinary incidents in the transport and by difficulties in delivering the goods.
Transportation: Shipment of goods are made daily, Monday through Friday and always after having finalized the customer’s address. The transport of the products will be stated in the order. In case of shipping damage, the customer must be mentioned in the delivery note. The customer must take a picture and send it to email@example.com
Claims for damage caused by the transport after 24 hours of receipt and delivery of goods will not be accepted. Upon delivery of the goods, the customer will receive the delivery note.
BUYER’S RIGHTS AND RETURN POLICY
Bon Vent guarantees its customers the option to cancel their order at any time and at no cost if the cancellation is communicated before the order has been made available to the carrier for shipment.
As provided in Article 44, Law of Retail Trade, the buyer may return within fourteen working days of receipt of the goods in the same condition it was delivered. The seller, in turn, returns the amount of the order to the purchaser within 15 days from receipt of the returned merchandise according to delivery note.
Revocation of orders or refunds of goods outside of the specified limits will NOT be accepted.
The return does not entail any penalty, but the buyer shall bear the direct cost of returning the product.
Special orders managed by email do not accept changes or returns and the delivery time will be specified by the seller before making the payment.
If a product was delivered by mistake by Bon Vent, which is different from that requested by the customer, it will be removed and the product will be given the correct product at no additional charge.
For any incident related to the return of items in our store, please contact our Customer Service Department via: Email at firstname.lastname@example.org or by telephone at (+34) 932 954 053
The client agrees to provide to Bon Vent at all times, truthgul information about the data requested in purchase forms.
The customer agrees to accept all terms and conditions contained in these Terms of Purchase, understanding that they reflect the best possible service for the type of activity performed by Bon Vent.
The customer agrees to allow the delivery of the order by providing a shipping address where the order requested can be delivered within the usual time of delivery of goods (from Monday to Friday from 10:00 to 13:30 and 16:00 to 18:00). In case of default by the client of this obligation, Bon Vent shall have no liability for delays or failures in delivery of the order requested by the customer.
GUARANTEES OF PURCHASE
Shop with security in our online store.
Bon Vent is responsible for any defective product in accordance with law 23/2003 of July 10 of Guarantess in the Sale of Consumer Goods, which recognizes the rights of consumers of repair, replacement, price reduction or rebate.
QUESTIONS AND COMPLAINTS
In the case of any questions or complaints you may contact us through our email at email@example.com
APPLICABLE LAW AND JURISDICTION
Purchases made with Bon Vent are subject to the laws of Spain.
In the event of any conflict or inconsistency, the applicable jurisdiction will be the courts or tribunals of Barcelona.